Gaming should be fun — not a source of stress. 1xbe is always here to ensure your experience stays safe, enjoyable, and responsible.
At 1xbe, we've believed from day one that online gaming is a form of entertainment — just like watching a film or reading a book. But entertainment becomes a problem when it starts taking over your life.
Responsible gaming means knowing your limits. Only bet what you can afford to lose without it affecting your life. Enjoy gaming without letting it harm your family, work, or studies. 1xbe provides a wide range of tools to help you stay within those limits — completely free of charge.
This isn't just about following rules — we genuinely care about our members' wellbeing. A happy, healthy member is 1xbe's greatest asset. We want you to enjoy gaming for the long haul, not lose yourself in excess.
"We want every member to leave with a smile when the game is over. That's our real victory."
— 1xbe Responsible Gaming TeamIf you feel gaming is taking up too much space in your life, start using our responsible gaming tools today. No shame, no judgment — just support.
Our Unwavering Commitment to Responsible Gaming
Age verification (18+) is mandatory at registration and payment. Minors are never permitted to use the platform.
Deposit limits, self-exclusion, cooling-off periods — all tools are free and take effect immediately.
If you're struggling, don't blame yourself. Our support team is always ready to help — in Bangla, and in complete confidence.
Our AI system automatically detects risky behaviour and sends alerts when needed.
Our advertising and promotions always carry a responsible gaming message.
All tools are completely free — enable them anytime from your account settings
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, no further deposits will be accepted — automatically.
Free InstantNeed a short break? Temporarily close your account for anywhere from 24 hours to 30 days. No bets or deposits can be made during this time.
Free InstantFor a long-term break, choose self-exclusion. Your account will be fully locked for anywhere from 6 months to 5 years — and cannot be reopened by you during that period.
Free Effective Within 24 HoursGet reminded at regular intervals of how long you've been playing. Set reminders from 30 minutes up to 4 hours.
Free CustomizableView your complete gaming and betting history — how much you've won, how much you've lost, and how long you've played. The best way to understand your own habits.
Free AnytimeConcerned about your gaming? Our trained support team is available to help — in Bangla, and in full confidence. Reach us via live chat or email.
Free 24/7If you notice any of the following signs in yourself, act immediately — the longer you wait, the harder it gets
You're chasing losses or betting more than you can afford just to win back money or keep the rush going.
You're keeping your gaming activity hidden from family or friends.
You find it hard to focus on work or responsibilities because gaming is always on your mind.
Losses leave you anxious, angry, or low, while winning is the only thing that brings your mood back.
Borrowing from friends, family, or the bank to keep playing, or skipping important expenses to fund your gaming.
You've tried to stop but can't — telling yourself just one more round will make things right.
Check all of the statements below that apply to you
Self-exclusion means completely locking your own account for a set period of time. During this period, logging in, placing bets, and making deposits will all be impossible.
Log in to 1xbe with your phone number or email.
Click the profile icon in the top right corner and select "Settings".
Look for the "Responsible Gaming" section in your settings menu.
Click on the "Self-Exclusion" option and select how long you'd like it to last.
Confirm with an OTP and your account will be closed immediately. Effective within 24 hours.
More Than Just Compliance — We Genuinely Care
Multiple layers of verification are in place to ensure no one under 18 can access the platform.
Our automated system detects unusual gaming patterns and proactively alerts members who may be at risk.
Detailed guides, videos, and resources on responsible gaming in Bangla — free for everyone.
All requests for help are completely confidential — your family and no one else will ever be informed.
These tools are in your hands. Activate them whenever you need, set your limits — we're just here to help.
Professional counselling and support are available through our partnerships with specialist problem gambling organisations.