Legal Document — Full Version in Bengali

1xbe Privacy Policy — How Your Data Is Kept Safe

Last Updated: January 2026 Reading time: approx. 12 minutes Language: Bengali Version: 2.4
Summary
  • Your Data Is Never Sold
  • 256-bit SSL Encryption
  • You can request deletion of your data
  • No Spam
  • Not Shared with Third Parties

1. Introduction

When You 1xbeuse 1xbe's website or app, certain information is naturally shared with us. This Privacy Policy gives you full transparency about that information — what is collected, why it's collected, how it's stored, and whether it's ever shared with anyone.

1xbe always respects your privacy. We believe your personal data belongs to you. We only collect what is necessary to provide you with the best possible service.

This Policy 1xbeapplies to 1xbe's website, mobile platform, live chat, email communications, and all related services. By continuing to use 1xbe, you agree to this policy.

This Privacy Policy is built in accordance with international GDPR standards. You have full control over your personal data.

2. What Types of Data Are Collected?

1xbe collects two types of information — what you provide directly, and what is automatically gathered from your usage patterns.

What You Provide Directly

Data Type Example Why Is This Needed?
Identity Information Name, date of birth, NID number Account Verification & KYC
Contact Information Phone Number, Email OTP, Notifications
Payment Information BKash/Nagad Number Deposits & Withdrawals
ID Document Copy NID, passport photo Age & Identity Verification
Address Details Current Address KYC Verification

Automatically Collected Data

  • Device Type & Operating System
  • IP Address & Approximate Location
  • Browser Type & Version
  • Page visit times, duration, and navigation patterns
  • Gaming & Betting History
  • Login Time & Device Fingerprint

3. How Is Data Collected?

1xbe collects information through the following methods:

At the time of registration

When you create an account on 1xbe, your name, phone number, email, and other details are stored directly and securely on our servers.

While Using the Platform

When you play games or place bets on 1xbe, your activity is logged. This is used to keep your account secure and to improve the quality of our services.

In Support Communications

If you contact support via live chat or email, those conversations may be recorded — to improve service quality and assist with dispute resolution.

Cookies & Tracking Technologies

Cookies are used on the website to maintain your login session and personalise your experience.

1xbe never accesses your social media accounts, contact lists, or data from any other apps.

4. Why Is Your Data Used?

1xbe uses your data solely for the purposes listed below — and for no other reason:

Service Operation & Improvement

  • Account creation, management, and verification.
  • Deposits, withdrawals, and payment processing.
  • Uninterrupted delivery of betting and gaming services.
  • Identifying and resolving platform issues.

Security & Fraud Prevention

  • Preventing account hacking and unauthorised access.
  • Detecting money laundering and fraudulent activity.
  • Detecting the use of multiple accounts.

Compliance with Legal Obligations

To comply with international AML (Anti-Money Laundering) and KYC regulations, certain data must be retained for a specified period.

Personalised Experience

By analyzing your favorite games, betting habits, and usage patterns, 1xbe delivers relevant offers and recommendations tailored to you. This is entirely optional and can be turned off.

Contact

  • Transaction-related SMS and email notifications (mandatory).
  • Promotional and bonus notifications (optional — can be turned off).
  • Security alerts and account updates (mandatory).
If you no longer wish to receive promotional messages, you can disable marketing communications from your account settings. Please note that transactional messages cannot be turned off.

5. Data Retention & Security

1xbe uses industry-leading technology to ensure the security of your information.

Technical Security

  • 256-Bit SSL/TLS Encryption: All data transfers are encrypted — completely unreadable to hackers.
  • AES-256 Data Encryption: Sensitive data stored on servers is encrypted.
  • Firewall & IDS: Prevents unauthorized access and cyberattacks.
  • Regular Security Audits: Regular audits conducted by third parties.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.

How Long Is Your Data Retained?

1xbe does not retain data beyond what is necessary:

  • While your account is active: all relevant data is retained.
  • After account closure: Transaction records may be retained for up to 5 years in accordance with legal obligations.
  • KYC documents: retained for a limited period after account closure, as required by regulatory obligations.
  • Support conversations: retained for up to 2 years.
1xbe's data centers are hosted on ISO 27001-certified servers. Automated backups are performed daily.

6. Is Your Data Shared with Anyone?

1xbe never sells your personal data. However, there are a few limited circumstances in which data may be shared:

Service Provider Partners

1xbe works with a select group of trusted third-party service providers — such as payment processors, game providers, and cloud hosting services. They receive only the data necessary to perform their specific services and never have access to your complete profile.

Legal Obligations

We may be legally required to disclose information in response to court orders, government investigations, or valid requests from regulatory authorities.

Business Changes

In the event of a future acquisition or merger involving 1xbe, user data may be transferred to the new owner. Prior notice will be provided in such cases.

1xbe never sells or shares your personal data with advertising companies, data brokers, or any third party for commercial purposes.

7. Cookies Policy

Cookies are small data files stored in your browser. 1xbe uses the following types of cookies:

Essential Cookies

Maintaining login sessions and storing security tokens are essential for the platform to function properly. These cookies cannot be disabled.

Functional Cookies

Remembers your preferred language, theme, and settings — so your preferences are maintained without needing to reload the site.

Analytics Cookies

Used to understand page traffic and identify problem areas, so we can improve the platform. All data is anonymous.

You can disable analytics and marketing cookies from your browser settings. However, disabling essential cookies may affect the proper functioning of the platform.

8. Your Rights Over Your Data

1xbe believes you should have full control over your own data. You may exercise the following rights at any time:

Right of Access

You can request to view the information we hold about you at any time.

Right to Rectification

If any of your information is incorrect, you can request that it be updated.

Right to Erasure

You may request account closure and deletion of your personal data (excluding information retained under legal obligations).

Right to Restrict Processing

You may request that your data not be used for specific purposes.

Right to Data Portability

You may request a downloadable copy of your data.

Right to Object

You may object to the processing of certain data — particularly for marketing purposes.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond within 7 business days.

9. Protection of Minors' Data

1xbe is firmly committed to ensuring no one under the age of 18 uses this platform, and we do not collect any data from minors.

If it is found that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

If you believe a minor is using 1xbe, please contact us at [email protected].

10. International Data Transfers

1xbe is an international platform. Your data may be processed on servers located in various countries.

Regardless of where your data is transferred, this Privacy Policy and international data protection standards always apply. Any processing carried out in another country is done only where adequate protection is in place.

All international data transfers are governed by standard contractual clauses in compliance with GDPR Article 46.

11. Changes to the Privacy Policy

1xbe may update this Privacy Policy from time to time. In the event of significant changes:

  • Advance notice will be sent to your registered email and phone number.
  • The date of the latest update will be noted at the top of the page.
  • At least 7 days' notice will be given before any significant changes take effect.
  • Previous versions are available in the archive.

Continued use of 1xbe after any changes have been made will be considered your acceptance of the updated policy.

12. Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Chat icon at the bottom-right corner of the platform
  • Response Time: Up to 7 business days (typically 24–48 hours)

We take any concerns about your data privacy seriously and give every request our full attention.

Privacy-related requests typically receive an initial response within 48 hours. Complex requests may take up to 30 days.

Why Is Your Data Safe with 1xbe?

Protection at Every Level — From Technology to Policy

🔐
256-bit SSL Encryption

Every piece of your information is secured with the highest level of encryption used in the banking industry.

🚫
Data Is Not Sold

1xbe never sells your personal information to third parties — that is our commitment.

🎛️
In Your Control

Viewing, correcting, or deleting your data — all of it is in your hands. Submit a request at any time.

🤖
AI Security Monitoring

AI monitors suspicious activity 24/7 — keeping your account safe and secure.

📋
GDPR Standards

Your data is managed in compliance with GDPR, the highest international standard for data protection.

💬
Transparent Communication

Every aspect of how your data is used is communicated clearly — no hidden terms.

🔒 Your data is secure — enjoy with complete peace of mind!

Your privacy is our top priority at 1xbe. Register securely and enjoy Bangladesh's best online gaming experience.

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